Here at the NewNow Collective, UK Registered Company Number 11606881 (“NewNow Collective”, “we” or “us”), we take your privacy seriously. We’re committed to protecting the privacy of any personal information you give us and we will comply with all relevant data protection legislation and related applicable UK legislation.
We have a philosophy here about the way we use your data you share with us and the way that we communicate with you. If you hear from us, we will always aim to be respectful, relevant and appropriate. If at any time you don’t feel we’ve lived up to our philosophy, please let us know straight away by getting in touch with us through the Contact Us page of the site.
This policy may change from time to time and, if it does, the up-to-date version will always be available on this site.
We are proud to give you access to the site, and to work with you in relation to your support of the NewNow Collective and, in return, we may collect, use and share your personal information.
You may give us information about you by filling in forms (e.g. on our ‘Contact Us’ page) or by communicating with us verbally, by phone, by email, by your actions or otherwise. The information you give to us may include: your name and title; contact information, including telephone number and email address and location where you are based.
Each time you visit the site, we may automatically collect the following information: web usage information (e.g. IP address), your login information, browser type and version, time zone setting, operating system and platform; and information about your visit, including the full Uniform Resource Locators (URLs) clickstream to, through and from [the site] (including date and time); time on page, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs).
We will only use personal information for our purposes in a manner permitted by relevant data protection legislation, which may include:
- where necessary to provide the site and its features and in order to give you the best user experience;
- where we are under a contractual or legal obligation to do so;
- where you have explicitly consented (for example, by actively signing up to receive our newsletter) or
- for our legitimate interests.
By “legitimate interests”, we mean our interests in managing the site and our relationship with you. We will make sure that we take into account any potential impact that such use may have on you. Our legitimate interests will not automatically override your interests and we won’t use your information if we feel that your interests override ours (unless, of course, you provide your consent, or we have a contractual or legal obligation to use your information in that way). If you have any questions or concerns, please contact us using the details set out in the “Contact Us” section below.
What are cookies?
A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the site more effectively and load the site so that it reflects your personal preferences, based on your previous browsing on the site as well as keywords we may be able to gather from URLs of other webpages from which you accessed the site. Cookies can also allow us to do various other things, as explained below.
What cookies do we use?
When you visit the site, the following types of cookies may be downloaded to your device:
Analytical and Performance Cookies
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the site by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the site, how long they stay and how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, it helps users to find what they are looking for easily. The information generated relating to the site may be used to create reports about the use of the site and the analytics service provider will store this information.
Advertising and Targeting Cookies
These cookies record your visit to the site, the pages you have visited and the links you have followed to other sites. We will use this information to try and make our site and other sites that you visit more relevant to your interests. We may also share this information with others, such as other Virgin companies and carefully selected third parties, for this purpose.
We may use functional cookies that allow us to remember choices you have made on the site so as to provide you with a more enhanced user experience by delivering content specific to your interests.
Strictly Necessary Cookies
These are cookies that are required for the administration and operation of our site. Some cookies that we use are necessary for our site to function properly and to enable you to move around the site and use its features.
Third Party Cookies
Because the NewNow Leaders have a strong presence on various social networks, we try and make it as easy as possible to share content and to see what content is popular on those networks.
As at 29th October 2018, we use the following third party cookies:
- MailChimp – Email distribution
- Automattic – Functionality (see more here)
- AddThis (Oracle) – Social Sharing tools
- Google Analytics – Web Analytics
- Twitter – Advertising Targeting
- Facebook Social Graph – Social Comment publishing
- Facebook Social Plugins – Advertising Targeting
- Facebook Custom Audience – Advertising Targeting
- com – Video Player
- Google Tag Manager – Tag Manger
- Linked-In – Advertising Targeting
Further information on the general use and function of the third party cookies listed above can be found at http://optout.aboutads.info/#/.
How do I turn cookies off?
If you do not wish us to install cookies or you don’t agree with how we use these cookies, you can change the settings on your internet browser to reject them. For more information please consult the “Help” section of your browser or visit http://www.aboutcookies.org, www.allaboutcookies.org or http://optout.aboutads.info/#/. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features on our site.
What information do we collect if you sign up for our newsletter?
If you want to sign up to receive our newsletter we will collect personal information from you as is necessary for the newsletter service, namely your email address, name and what you are interested in hearing more about.
Will we use your information for marketing?
We will not use your personal data to market products or services to you, either by us or any third parties.
How else will we use your information?
We may also use your information for the following purposes:
- To help us make the website and other related content available to you (please see the “Will we share your information with anyone else?” section below for more information)
- To make the website more relevant for you and our other visitors. This includes sometimes requesting personal information from you to help us run and develop our website and associated functions
- To send you our newsletter if you have signed up to receive it
- To respond to any query that you may submit to us
- To carry out occasional surveys to analyse our user base — ultimately we want to ensure that the site provides everything that you — our audience — is looking for
- To comply with the law
- As we feel is necessary to prevent illegal activity or to protect our interests
How long do we keep hold of the information?
There are certain reasons that we have to keep hold of some of your information. Naturally we keep your information while you are registered with us so that we are able to provide the service to you but we also keep it after you’ve left us, though only for as long as we need it. How long we keep it depends very much on the type of information we are holding and the purpose for which we need it. We also have to take into account our legal obligations in respect of how long we keep that data.
You can request that we delete your personal information at any time.
Will we share your information with anyone else?
- You specifically request this
- We are required to do so to comply with the law or with the directions of the courts or other authorities
- We feel it is reasonably necessary to prevent illegal activity or to protect our interests
- It helps our trusted third party service providers to provide and improve our service to you or to carry out surveys and user analysis to understand your needs and preferences.
- We will also share your information with MailChimp, who securely host emails and act as a supplier to distribute our newsletter. We contractually require these service providers to keep your personal information safe and secure. These trusted third parties would only be permitted to use your personal information for the purposes we specify.
We may share some broader statistics and customer profiling information with third parties – but we’ll keep it anonymous, so you won’t be identifiable from that data.
We will never rent or sell our user’s details to any other organisation or individual.
How will we make sure our site is secure?
We follow strict security procedures to manage how your personal information is stored, used, who sees it and to help stop any unauthorised person getting hold of it. All personal information you register the site will be located behind a firewall. We take security extremely seriously but as no system is 100% secure, we can’t completely guarantee the protection of your personal information, any more than any other organisation can. So we can’t accept any liability for the loss, theft or misuse of the personal information which you’ve registered on our website if there is a security breach.
Will we transfer any personal information outside the EU?
Countries outside the European Union may have a lower standard of protection for personal information than that required by EU data protection laws. The information we collect from you may be transferred to, and stored, outside the EU (including for example in the United States) and may also be processed by people operating outside the EU who work for us or one of our suppliers. If we need to transfer your data to a company based outside the EU (e.g. if our hosting company is based in the US), we’ll take steps to make sure your personal data is handled in line with EU law. Please see the table of our suppliers in the “Will we share your information with anyone else?” section above which sets out whether they are based inside or outside the EU. If you would like any more details on this please get in contact with us.
What about personal information relating to minors?
Protecting the online privacy of children is especially important to us. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself. To find out more, please read our Terms and Conditions.
Are you protected by this policy outside the site?
The site contains links to other websites. Obviously, we don’t have any control over those websites and we cannot take any responsibility for any information you give them. Other sites have different privacy and security policies and terms and conditions, so we advise you to read these before using them.
What are your rights?
You have the right to stop using the site at any time. Please note that, in these circumstances, we may still keep your data for the reasons set out in the “How long do we keep hold of information?” section.
You also have the following rights when it comes to our handling of your personal data:
- Right of access – you have the right to request a copy of the personal data we have about you and to request supporting information explaining how the personal data is used. Please note that sometimes we may ask you to provide proof of identity before we show you your personal data – so we can prevent unauthorised access.
- Right of rectification – you have the right to request that we rectify inaccurate personal data about you that we have.
- Right of erasure – you have the right to request that we erase all personal data about you that we have (please note that we may be able to reject or restrict the request in some circumstances, depending on the information we hold and our lawful reason to keep it).
- Right to restrict processing – in some situations, you have the right to request that we do not use the personal data you have provided (e.g. if you believe it to be inaccurate).
- Right to object, including to direct marketing – you have the right to object to certain processing by us of your personal data (unless we have overriding compelling grounds to continue processing) and the right to object to direct marketing by us.
- Right to data portability – you may have the right to request that we provide you with certain information that you have provided to us in an electronic format or to provide that information to a third party.
Please get in touch with us at the address below if you would like to exercise any of these rights (including having access to your personal data):
The NewNow Collective
c/o Virgin Management Limited
The Battleship Building
179 Harrow Road
London W2 6NB
Sometimes we may ask you to provide proof of identity before we show you your personal information – so we can prevent unauthorised access.
Talk to us